Returns & Exchanges
Bonanza Satrangi offers a hassle-free 14-day return and exchange policy for all unworn garments with original tags attached. We are committed to ensuring your satisfaction with every purchase from our latest collections.
Return Process
- 1.Initiate Request
Contact our customer support team via email or WhatsApp within 14 days of delivery to request an exchange or return authorization.
- 2.Pack the Items
Securely pack the items in their original packaging, ensuring all tags, labels, and the original invoice are included in the parcel.
- 3.Courier Collection
Ship the package back to our central warehouse using a traceable courier service and share the tracking number with our support team.
- 4.Quality Inspection
Once received, our quality assurance team will inspect the items, after which your exchange will be dispatched or a voucher issued.